FAQ - COOLFLOWERS

Услуги

We offer a variety of flower delivery services in Prague, including same-day delivery, next-day delivery, and custom arrangements for special occasions like weddings or anniversaries. Our selection includes fresh-cut flowers, bouquets, and floral arrangements crafted by skilled florists.

Do you do weddings?

Yes, we specialize in providing floral arrangements and decorations for weddings. Our experienced team will work closely with you to create stunning floral designs that perfectly complement your wedding theme and style. For inquiries and consultations, please reach out to us at wedding@coolf-flowers.com

Do you do small events/parties?

Yes! We are happy to provide flowers for dinner parties, birthday get togethers, bridal showers, baby showers, etc. We are happy to discuss details with you.

Delivery

Do you offer same day delivery?

Certainly! You can get same-day delivery if you place your order before 16:30 on weekdays and 13:30 on weekends.

How much is your delivery fee?

We deliver in Prague and within 5 km from the Prague city line (Hl.m. Praha) + Vaclav Havel Airport Prague. Prague delivery – 149 Kč, up to 5 km from the Prague city line (Hl.m. Praha) + Vaclav Havel Airport – 349 Kč

Can I visit your store to purchase flowers directly?

Yes, you’re welcome to visit our store to browse our selection of fresh flowers. Our knowledgeable staff will assist you in selecting the perfect arrangement or helping you create a custom bouquet.

Can I pick up my order in your store?

Yes! You are welcome to pick up your order at our store during our opening hours. Simply select the “Store pickup” option at checkout, and we will have your bouquet ready for you at the chosen time.

When will my flowers be delivered?

Our #1 goal is to have your flowers delivered as quickly as possible. We will deliver your order within the selected time frame in the checkout process. Please note for outerborough deliveries, our delivery time frame is from 9am – 5pm, as routes/traffic vary each day. Trust us it will be there before 5 PM 🙂

Will you let me know when the flowers are delivered?

Yes! You will receive an email confirmation sent to your email address when the flowers have been delivered.

Is it possible to request a specific delivery time for my flowers?

While we strive to accommodate specific delivery requests, we cannot guarantee an exact delivery time due to factors such as traffic conditions and the volume of orders. However, you can specify a preferred time range during checkout (2h range time slots), and we will do our best to deliver your flowers within that timeframe. Thank you for your understanding!